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Assam Electricity Regulatory Commission

Consumer Advocacy

Consumer Groups Consumer Grid Newsletter Empanelment Notice CA Home

 

Consumer Advocacy

  • Objective
    • To represent consumers' interests in all matters relating to power sector before the Commission by getting feedback from consumer representatives.
    • To act as a source of information to consumers of electricity and provide them with the necessary guidance on various power related issues
    • To conduct survey of performance standards of licensees for the benefit of consumers
    • To ensure that all decisions and actions in the power sector in the state are not just consumer friendly but also environment friendly.
  • Mission
    • To protect the interests of all categories of electricity consumers.
    • To empower consumers to effectively participate in the regulatory processes.
  • Vision
    • To encourage and support the Assam Electricity Regulatory Commission and all others committed to power sector development in the State and strive towards transforming Assam into the most power-efficient state of India.
  • CAC Team
    • The Chairperson, AERC as Chief Mentor
    • The Secretary, AERC as Adviser
    • Joint Director (Tariff) as Supervisor
    • Consultant (Consumer Advocacy) as In-Charge
    • Consultant (Data Collection) as Coordinator
    • Other Officers and Staff of AERC as Team Members
    • Consumer Groups as Team Members

 

 

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